Delivery/Shipment Policy

Your order will be sent within 2-3 working day upon order confirmation. A flat fee of [25 AED] P&P charge applies to orders. 

Nomads roastery LLC will not deal or provide any services or products to any of OFAC sanctions countries in accordance with the law of UAE.

Multiple shipments may result in multiple postings to the cardholder's monthly statement.

Any discount codes apply only to goods purchased, not to postage costs.

 

DELIVERY CHARGE

Dubai

25.00 AED standard shipping

Free shipping for coffee orders above 150 AED

Other Emirates

25.00 AED for orders below 150 AED

35.00 AED Remote Area

 

International Shipping:
Nomads Roastery has partnered with DHL to ensure reliable delivery. Shipping rates will be calculated at checkout.

General Policy:
Once goods have been shipped, they are non-refundable unless determined to be defective following a thorough review by our quality team at Nomads Roastery. If the product is found to be defective, a gift certificate will be issued as compensation.

Please note that international orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are not included in our prices and must be paid by the customer upon receipt of the shipment. We recommend checking with your local customs office for details on potential fees before placing your order.

If you have any questions regarding delivery

Please email us at wesupport@nomadsroastery.ae or call (04) 264 1323

Monday to Saturday 8:30 AM to 5:30 PM, UAE time